As per company refund policy ,Clients refund takes 7 to 10 working days to be processed . In some cases it may take longer than usual time. We do not pay any sort of compensation or interest for delay in refund.For other Refund To be processed client Need to arrange all the details and transactional documents(If necessary)
if the travel agent wants refund to his amount for queries, then if the request is right as per our policy, we carry on the whole process of checking, refund and transaction within 15-30 business days once we are sure about the genuineness of the request.
Cancellation / Modification (re-issue) of any flight ticket booked through us will be subjected to the Airlines cancellation & re-issue policy , subjected to get revised time to time by airlines and published on their website.Please refer to the cancellation policy mentioned on e-ticket / airlines website or contact airlines customer care for more details.Apart from Airlines cancellation/modification fee , all Cancellation and Modification of flight tickets booked through us will attract a Travelcraft service fee ranging from INR 250 to INR 3500 , depend on the class of booking,value of tickets,payment mode and airlines charges.
Vistara Internatioanal Provide number of Standard faciltites for their clients to book together a bunch of services offered through different vendors , like hotels,Flight,Holiday, Homestays,bus and Cabs.We advise our client to check the quality of hotels and other services on corresponding websites or any other travel site or expert before booking.We try to book best of the services within your given budget , but ambience,behavior,services and satisfaction is beyond our control.